PRIVACY POLICY

NOVA CREATIVE AGENCY
Effective Date: February 28, 2026
NOVA CREATIVE AGENCY (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.

1. INFORMATION WE COLLECT
A. Information Collected Automatically
When you visit novacreativeagency.com, we may automatically collect certain technical information, including:
IP address
Browser type and version
Operating system
Date and time of visit
Pages viewed and time spent on pages
Referring website (if applicable)
Device type
Usage and interaction data
This information helps us:
Improve website functionality and performance
Ensure compatibility across devices and browsers
Enhance user experience
Analyze traffic trends
We do not sell this data to third parties.

B. Information You Voluntarily Provide
You may voluntarily provide personal information when you:
Submit a contact form
Subscribe to a newsletter
Request a proposal
Apply for employment
Communicate via email
Engage us for services
Personal information may include:
Name
Email address
Phone number
Company name
Mailing address
Project information
Billing or payment information

2. HOW WE USE YOUR INFORMATION
We use your information to:
Respond to inquiries
Provide services
Process payments
Manage client relationships
Send marketing communications (if you opt in)
Improve our services
Maintain internal records
Comply with legal obligations
We do not rent, sell, or trade your personal information to third parties for marketing purposes.

3. MARKETING COMMUNICATIONS
If you opt in to receive marketing communications, we may send you information about:
Agency news
Case studies
Services
Promotions
Industry insights
You may opt out at any time by:
Clicking “unsubscribe” in any marketing email
Contacting us directly
We honor opt-out requests promptly.

4. PAYMENT INFORMATION
If you provide payment information, it is used solely to process authorized transactions.
We use secure third-party payment processors and do not store full credit card details on our servers.

5. DATA SHARING
We may share your information with:
Service providers who help operate our website
Payment processors
CRM and marketing platforms
IT and hosting providers
Professional advisors (legal, accounting)
All vendors are contractually required to protect your information.
We may disclose information if required by law, court order, or to protect our legal rights.

6. DATA SECURITY
We implement industry-standard security measures, including:
Secure Socket Layer (SSL) encryption
Firewall protection
Restricted access to sensitive information
Secure hosting environments
No system is 100% secure, but we take commercially reasonable steps to protect your data.

7. DATA RETENTION
We retain personal information only as long as necessary to:
Provide services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
When information is no longer needed, it is securely deleted or anonymized.

8. COOKIES
Our website uses cookies and similar technologies to:
Improve user experience
Analyze website traffic
Understand visitor behavior
Support marketing efforts
You can control cookies through your browser settings. Disabling cookies may impact site functionality.
For more information about cookies, visit allaboutcookies.org.

9. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites visited.

10. CHILDREN’S PRIVACY
Our website and services are not directed to children under 13.
We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

11. YOUR DATA PROTECTION RIGHTS
Depending on your location (including under GDPR and similar regulations), you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, please contact us using the information below.
We respond to verified requests within applicable legal timeframes.

12. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
If you are a California resident, you may have additional rights regarding your personal information, including:
The right to know what personal information we collect
The right to request deletion
The right to correct inaccurate information
The right to opt out of certain data sharing
We do not sell personal information as defined by California law.

13. INTERNATIONAL DATA TRANSFERS
If you access our website from outside the United States, your information may be transferred to and processed in the United States. By using our website, you consent to this transfer.

14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.

15. CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
NOVA CREATIVE AGENCY
Email: info@novacreativeagency.com